(717) 481-3373
8AM–5PM
By Appointment Only
(717) 481-3373
Fax Number
Visit Us
100 Highlands Drive, Suite 202 Lititz, PA 17543
8AM–5PM
By Appointment Only
Fax Number
100 Highlands Drive, Suite 202 Lititz, PA 17543
Iconic Medical Arts (“Iconic Medical Arts,” “we,” “us,” or “our”) respects
your privacy and is committed to protecting the personal information you
share with us. This Privacy Policy explains how we collect, use, disclose,
and protect information obtained through our website, appointment and
patient-management systems, email and SMS communications, and other
interactions with Iconic Medical Arts.
This Privacy Policy applies to visitors to our website, patients,
prospective patients, subscribers, and others who interact with Iconic
Medical Arts.
Depending on how you interact with us, we may collect:
Personal and Contact Information:
• Name
• Mailing address
• Email address
• Telephone or mobile phone number
• Date of birth
• Appointment information
• Communication preferences
• Other information you voluntarily provide to us
Medical and Health Information:
As a medical practice, we may collect health-related information necessary
to provide medical evaluation, treatment, care, or services.
Certain health information may also be subject to additional protections
under applicable federal and state healthcare privacy laws and our
applicable patient privacy practices.
Financial Information:
When you purchase products or services or make payments, payment and
billing information may be collected and processed by us or our
payment-processing service providers.
Website and Technical Information:
We may automatically collect information such as:
• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies
• Interaction with emails, forms, or webpages
Email and SMS Information:
If you subscribe to our email or SMS communications, we may collect
information including:
• Email address
• Mobile telephone number
• Date and time of consent
• Method through which consent was provided
• Communication preferences
• Message engagement information
• Opt-in and opt-out records
We may maintain these records to document and honor your communication
preferences and consent.
We may collect information:
• Directly from you when you complete forms, contact us, subscribe to
communications, schedule an appointment, or receive care.
• Through our website and online forms.
• Through our patient-management, booking, and communication platforms,
including Aesthetic Record.
• Through our email and SMS marketing platforms, including Mailchimp.
• Automatically through cookies and similar technologies.
• Through payment processors and other service providers that assist us in
operating our business.
We may use your information to:
• Provide medical services, evaluations, treatments, and patient care.
• Schedule and manage appointments.
• Communicate with you regarding appointments, services, patient matters,
or administrative needs.
• Process payments and billing.
• Respond to inquiries and requests.
• Operate, secure, maintain, and improve our website and services.
• Maintain records of communication preferences and consent.
• Send email marketing communications when permitted.
• Send SMS marketing communications when you have provided the required
consent.
• Provide information regarding services, events, educational content,
promotions, and practice updates.
• Comply with legal, regulatory, professional, and business requirements.
If you voluntarily subscribe to or otherwise consent to receive marketing
emails from Iconic Medical Arts, we may send you information regarding
services, events, promotions, educational information, practice news, and
other updates.
You may unsubscribe from marketing emails at any time by using the
unsubscribe link contained in the email.
Consent to receive marketing email communications is separate from consent
to receive marketing SMS communications.
Unsubscribing from marketing emails does not necessarily prevent us from
sending non-marketing communications that are necessary for patient care,
appointments, billing, security, or other transactional purposes.
Iconic Medical Arts may offer SMS/text message communications for both
administrative or transactional purposes and, where appropriate consent has
been obtained, marketing purposes.
Transactional and Appointment Messages:
You may receive non-marketing messages relating to matters such as:
• Appointment confirmations
• Appointment reminders
• Scheduling information
• Patient-service communications
• Administrative updates
Consent associated with transactional or appointment-related text messages
is not automatically treated as consent to receive marketing text messages.
Marketing SMS Messages:
We may send marketing or promotional SMS messages only where we have
obtained the consent required by applicable law and messaging-provider
requirements.
Marketing messages may include information about:
• Iconic Medical Arts services
• Events
• Promotions
• Special offers
• Educational information
• Practice news and updates
Consent to receive marketing text messages is not a condition of purchasing
any product or service from Iconic Medical Arts.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing SMS communications at any time by replying
STOP.
For assistance regarding SMS communications, reply HELP or contact Iconic
Medical Arts using the information provided below.
Opting out of marketing SMS communications does not necessarily prevent us
from contacting you through other methods or from sending communications
that are legally permitted and necessary for patient care or other
transactional purposes.
Iconic Medical Arts may obtain SMS consent through our website, forms,
booking systems, patient-management platforms, or other consent mechanisms.
This may include consent obtained through Aesthetic Record or through
Mailchimp signup forms or other approved methods.
Where appropriate, we may maintain records showing:
• The telephone number associated with the consent
• The date and time consent was provided
• The method through which consent was obtained
• The type of communications authorized
• Subsequent opt-out requests
We do not assume that providing a telephone number alone constitutes
consent to receive marketing SMS messages.
We also do not treat consent to receive appointment or transactional
messages as consent to receive marketing or promotional SMS communications
when separate consent is required.
Iconic Medical Arts does not sell or rent your personal information to
third parties for their own marketing purposes.
We may disclose information to service providers that assist us in
operating our medical practice and providing services to you. These may
include companies that provide:
• Patient-management and appointment-booking services
• Email and SMS communications
• Website hosting and technology services
• Payment processing
• Analytics
• Information technology and security services
• Administrative and professional services
Examples of service providers we may use include Aesthetic Record for
patient-management, booking, and communication functions and Mailchimp for
email and SMS marketing and communication services.
These providers may process personal information on our behalf to perform
the services we request, subject to their contractual obligations and
applicable privacy requirements.
We may also disclose information:
• To healthcare providers involved in your care, where appropriate.
• When permitted or required by law.
• In response to a lawful subpoena, court order, regulatory inquiry, or
other legal process.
• When necessary to protect the rights, safety, or security of Iconic
Medical Arts, our patients, or others.
• In connection with a merger, acquisition, reorganization, sale, or other
business transaction, subject to applicable law.
Mobile telephone numbers, SMS opt-in information, and SMS consent records
will not be sold, rented, or shared with third parties for their own
marketing or promotional purposes.
We may disclose mobile information to vendors and service providers that
assist us in delivering and managing our communications, such as our SMS
platform, patient-management platform, and other technology providers,
solely as necessary to provide those services on our behalf.
This includes the processing of information through platforms such as
Aesthetic Record and Mailchimp when those services are used to manage or
deliver communications.
SMS consent information will not be transferred to third parties for
unrelated marketing purposes.
Iconic Medical Arts may use Mailchimp to manage email and SMS
communications.
Information provided for these communications may therefore be processed by
Mailchimp on our behalf in connection with the delivery, management,
analytics, consent management, and administration of those communications.
Please hyperlink the words “Mailchimp Global Privacy Statement” to
Mailchimp’s current Global Privacy Statement.
Iconic Medical Arts uses Aesthetic Record for certain patient-management,
appointment-booking, communication, and related functions.
Information you provide through Aesthetic Record may be processed through
that platform in connection with the services it provides to Iconic Medical
Arts.
Where SMS or other communication consent is obtained through Aesthetic
Record, Iconic Medical Arts may maintain and rely upon those consent
records as appropriate, subject to applicable law and the specific type of
consent provided.
Because Iconic Medical Arts is a medical practice, certain information
collected in connection with medical care may be protected by healthcare
privacy laws and additional privacy requirements.
Marketing platforms are not intended to replace our medical records or
patient-management systems.
We do not intentionally use ordinary marketing communications to transmit
sensitive medical information unless permitted and appropriately protected.
Where another privacy notice or patient privacy requirement applies
specifically to protected health information, that notice or requirement
may provide additional protections beyond this website Privacy Policy.
We may use cookies and similar technologies to:
• Operate our website.
• Remember user preferences.
• Understand how visitors use our website.
• Measure website and marketing performance.
• Improve our services and online experience.
Your browser may allow you to control or disable cookies. Disabling certain
cookies may affect website functionality.
We use reasonable administrative, technical, and physical safeguards
intended to protect personal information against unauthorized access, loss,
misuse, alteration, or disclosure.
No method of transmitting or storing information electronically can be
guaranteed to be completely secure. We therefore cannot guarantee absolute
security.
We may retain personal information for as long as reasonably necessary to:
• Provide services.
• Maintain patient or business records.
• Document communication consent and opt-out requests.
• Meet legal, regulatory, contractual, and professional obligations.
• Resolve disputes and enforce agreements.
Retention periods may vary depending on the type of information and the
purpose for which it was collected.
You may:
• Unsubscribe from marketing emails using the unsubscribe link contained in
the email.
• Opt out of marketing SMS messages by replying STOP.
• Contact us to request changes to your communication preferences.
We will honor valid opt-out requests in accordance with applicable
requirements.
Our website may contain links to websites or services operated by third
parties.
Iconic Medical Arts is not responsible for the privacy practices or content
of independently operated third-party websites. We encourage you to review
the applicable privacy policies before providing information to those
websites.
Our website and marketing communications are not directed toward children
for the purpose of collecting personal information for marketing without
appropriate authorization.
Where information regarding a minor is collected as part of medical care,
we handle that information in accordance with applicable healthcare and
privacy requirements.
We may update this Privacy Policy periodically to reflect changes in our
practices, technology, services, or legal requirements.
When we make material changes, we may update the effective date above and
provide additional notice where appropriate.
Iconic Medical Arts
100 Highlands Drive, Suite 202
Lititz, PA 17543
Phone: 717-481-3373
Email: [email protected]
